We value our employees! We offer long term employment opportunities with job stability, including supporting and encouraging career growth advancement. We offer Health, Dental and Vision insurance, Paid Time Off, 9 Paid Holidays, 403(b) with Matching Retirement Plan, Life insurance (paid by the company) and a team spirit workplace culture!

Candidates should be aware that Los Angeles Jewish Health (LAJH) currently maintains a policy requiring employees to be fully vaccinated. New LAJH employees should be fully vaccinated (i.e., two weeks after last dose) by their start date. LAJH is an equal opportunity employer, and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the company to do so as provided under federal, state, and local law.

Responsible for coordinating all aspects of the patient intake process including collaborating with the members of the intake team, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and directing the insurance verification and authorization processes.

Essential Job Functions/Responsibilities:

• Directs all daily patient referral and intake operations including providing direct oversight of the establishment and implementation of intake policies.
• Ensures compliance with all state, federal, and CHAP referral/intake regulatory requirements.
• Directs the implementation of improved work methods and procedures to ensure patients are admitted in accordance with policy.
• Establishes and maintains positive working relationships with current and potential
  referral sources.
• Ensures seamless transition of patients to hospice care by providing direct oversight of patient education and preparation for care, plan of care initiation, and coordination of care with multiple service providers.
• Ensures maximum third-party reimbursement through direct oversight of insurance verification and authorization processes.
• Builds and monitors community and customer perceptions of Skirball Hospice as a high quality provider of hospice services.
• Gathers collates, and reports referral statistics including key customer referral trends.
• Provides leadership in strategic planning including identifying opportunities for additional or improved services to meet unmet customer needs.
• Maintains comprehensive working knowledge of Skirball Hospice contractual relationships and ensures that patients are admitted according to contract provisions.
• Participates in quality assessment performance improvement teams and activities.
• Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by Skirball Hospice

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Qualifications:

• Bachelor's degree in Nursing, Master’s Degree in health care or related field preferred.
• Registered nurse with a license in the state(s) practicing.
• At least three (3) to five (5) years’ experience in health care management, preferably in hospice care operations.
• Ability to market aggressively and deal tactfully with customers and the community.
• Knowledge of corporate business management, governmental regulations, CHAP standards, and private payer practices.
• Demonstrates good communication, negotiation, and public relations skills.
• Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.